Brian Downing (U Mississippi Law) has posted “The AI Elf on the Shelf: Preserving Private Spaces in the Age of Artificial Intelligence-Assisted Live Conversations” (Ohio State Business Law Journal, Volume 19, No. 2, Pp. 217-249) on SSRN. Here is the abstract:
The content of live audio and video calls were traditionally unrecorded, produced in civil discovery only through costly deposition testimony. Conference calling did not automatically generate written records. Then AI assistants entered the call.
New artificial intelligence tools make permanent documentation of audio and video conferences trivial to create. The most popular conferencing software allows for the instant transcription and summarization of a call’s contents by an AI assistant. This Article details these AI capabilities before examining how courts treat other communications that are designed to be ephemeral, such as auto deleted e-mails or disappearing text messages. Judges’ holdings are clear that disappearing written communications must be retained if litigation is anticipated; an AI assistant is happy to “help” and transcribe your calls for future production.
But courts should not order the production of live call content merely because AI enables parties to easily comply. The Article explores how judges are reluctant to order parties to record traditional phone calls and argues this restrained approach should carry over to modern call technology. Constant discovery orders for live calls would disrupt the private communications necessary for corporate operation and innovation. Firms in constant litigation might avoid useful AI technology altogether. And preservation of private spaces is important to individuals and firms alike. The Article proposes that courts instead focus discovery orders of live call content on specific scenarios: AI summaries should be maintained for calls by key players to a suit, and full AI transcriptions or recordings should be ordered for discreet situations like audits and employees with a history of acting in contravention of corporate policy. Under this framework, courts and litigants will now have a workable, balanced approach to AI-enabled call discovery.
